Customer experience is top of mind for organizations — now more than ever — and the way we interact and communicate with customers is quickly evolving. In a recent survey from industry analyst firm Aspire, more than 60% of respondents indicated that the “customer experience” was a top priority.
Join Kaspar Roos, founder, and CEO of Aspire, to explore the renewed focus on customer experience, how the definition of an optimal customer experience is rapidly changing in today’s environment, and how specific technologies – including CCM, file sharing, and modern cloud infrastructure – can provide the tools necessary to meet the changing needs and demands of your customers.
Webinar: A renewed focus on customer experience: Leveraging technology to transform external engagement
Wednesday, March 24 @ 12:00 PM CT